Meat home delivery to some Brisbane Suburbs is available or you can pick up in store
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Overview of our delivery service
- There is no minimum order, however there is a $15 delivery charge (including GST) for orders under $120
- For orders over $120, delivery is FREE!
- Deliveries are available Monday to Friday (except public holidays)
- 1 day notice for delivery is required, but we work hard to try get your delivery to you the same day if we can.
- When ordering choose your preferred delivery date. Any other delivery instructions (preferred time for example) can be made in the Order Notes section at the bottom of the check out page
- Orders are packed to your specifications, labelled, then delivered in a refrigerated vehicle
The way we deliver your order
Your order is packed in a insulated box with ice packs and delivered in a Safefood Queensland certified refrigerated vehicle.
When we deliver your order, it should be placed into refrigeration immediately. If no one is at home when we deliver, we will liaise with you to see what you want us to do.
Once your order has been delivered, it is no longer the responsibility of Clancy James. All risk of loss or damage to the goods passes to you once we have delivered / handed over the goods.
If there is a problem with your delivery
If you find there is an issue with your order once you’ve received it, please contact us within 24 hours of delivery.
We currently ONLY deliver to the following suburbs:
Taringa, Toowong, Indooroopilly, St Lucia and Chelmer
Taringa, Toowong, Indooroopilly, St Lucia and Chelmer
No. But for Free Delivery your order should be $120 or more. Delivery for smaller orders is $15.
We deliver the day after order, where possible, on Monday to Saturday, with the exception of limited supply items which we will notify you about.
Once you have completed the payment process for your order, it is no longer possible to change. You may place an additional order if you would like to add anything to it.
Because meat is a perishable product, maintaining cold temperature is important with all deliveries. You can be confident your Clancy James delivery follows the food safe protocols with careful packing in a poly box with ice packs, sealed and then transported in our own refrigerated vehicle which is registered with Food Safe Queensland. This ensures the goods are delivered to you meeting national food safety standards.
Our insulated poly boxes are a temporary cold-store solution, so your order needs to be transferred to a refrigerator or freezer as soon as possible and within two hours of delivery.
Ideally your order should be delivered to an address where someone will be available to receive it. This will allow for the order to be placed in your fridge immediately upon receiving it.
If you’re not home when we deliver, we will text you a photo of the (shaded) point of delivery, advising of safe delivery.
Deliveries can be made to your workplace if that’s more convenient.
Not what you ordered? Missing some items? If you have an issue with your delivery, please contact us immediately (within 24 hours) to rectify the problem.
Clancy James will recycle and reuse where possible the poly boxes and ice bricks. So please leave these for collection with your next delivery.
